
Frequently Asked Questions
Can I return or exchange an item?
Yes! You can return items within 14 days if they are unused, clean, and in original condition. Exchanges are not available; however, you can return and place a new order. See our full Returns Policy for details.
Are your collars and harnesses adjustable?
Yes! All our products come with adjustable straps for a secure and comfortable fit.
How do I clean my dog’s collar or harness?
Gently clean with a damp microfiber cloth or leather cleanser, apply a nourishing leather conditioner to restore moisture every few weeks.
How do I know which size is right for my dog?
Measure your dog’s neck or chest according to our size guide. If you are unsure, contact our support team and we’ll help you find the perfect fit.
What sizes do your collars and harnesses come in?
We offer extra Small, Medium, and Large sizes to fit most dog breeds. Each product listing includes a detailed size guide to help you choose the perfect fit.